Privacy policy

Hadrian Air Conditioning Ltd (Company No. 01926785) is a commercial air conditioning contractor based at Hadrian House, Crowther Road, Crowther Industrial Estate, Washington, Tyne & Wear, NE38 0AQ. We are the data controller for personal information collected through this website.

If you have any questions about how we use your data, contact us at sales@hadrian-air.co.uk.

When you use the enquiry form on our website, we collect:

• Your name
• Your telephone number
• Your email address
• Your company or establishment, if you give it
• The service, building type and site location you select
• Site postcode and project details you describe

We do not collect payment card details through this website, and we do not use tracking pixels or behavioural advertising tools.

We use the information you provide solely to:

• Respond to your enquiry or quotation request
• Arrange surveys, installation, maintenance or call-out work
• Contact you about work already booked or completed

We do not use your information for marketing without your explicit consent, and we do not sell or share your data with third parties for their own marketing.

Under UK GDPR, we process your personal data on the basis of:

• Legitimate interests — responding to a direct enquiry you have submitted to us
• Performance of a contract — where you instruct us to carry out work

We retain enquiry and job records for up to 6 years in line with HMRC requirements for tax purposes. Contact details are not retained beyond this period unless required by law.

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, where no legal obligation to retain it exists
• Object to processing in certain circumstances

To exercise any of these rights, please contact us at sales@hadrian-air.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office:

• ico.org.uk

Your information is handled by authorised staff at Hadrian Air Conditioning. Enquiries are processed through our email and standard business systems. We do not publish personal data in public-facing website content.

Our website embeds Google Maps to show our office and service areas. Google may set cookies on your device. Please refer to Google's own privacy policy:

• policies.google.com/privacy

We also load fonts from Google Fonts. That request shares your IP address with Google. Social links to Facebook and LinkedIn take you to those sites; they are not embedded widgets.

We may update this policy from time to time. The current version will always be available on this page.